Broadcasting Call Centre

All services

1800 821 022

Business to Business

Business to Consumer

Call Centre Services

Outbound telemarketing is an effective way to approach customers and has been proven to be very effective. It can be used as a seperate marketing tool or combined with other forms of marketing to increase its effectiveness. Outbound telemarketing is a unique marketing philosophy and requires a different set of skills, personnel management, costings, high levels of concentration and attitude.

Outbound telemarketing can be used to:

* Sell Products
* Verify and correct databases
* Build database lists
* Emphasize the effectiveness of other marketing initiatives
* Qualify leads


Outbound Customer Support

We have a trained team and resources to manage all your customer contact needs so you don’t have to divert your staff from it's core business:

* Routine customer follow-up
* Customer relationship manager
* Market Research Surveys
* Following up customers for various services

Inbound Customer Support

AMG Australian Marketing Group assists organizations with a significant area of their marketing program.
This includes:

* Customer service free call lines
* Complaints and suggestions
* Sales promotions and competitions
* Order processing and delivery services
* Product service and information



Inbound telemarketing is an effective tool that many organisations, large and small, are turning to as a viable method for building sales and expanding markets, while actually cutting costs. Many companies are outsourcing these services to specialist organizations such as AMG Australian Marketing Group who provide a more cost-effective and efficient service than in-house.

Appointment Setting

Our specialty is generating appointments. Appointments are set for a variety of business types catering for both business to business (B2B) as well as business to consumer (B2C) campaigns. Our systems provide competent reporting, follow-up of appointments where needed.

Please click here to e-mail or call 1800 821 022


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